Customer Development Manager
Melissa has worked with Contego since 2013.
Melissa’s role as Customer Development Manager forms an integral part of the team; linking customer requirements to sales and purchasing through to internal processes. Melissa ensures that all customer requirements and expectations are communicated to the wider team and will look to implement any new processes if necessary to meet any uniquie requests. Melissa also manages any unusual product sourcing projects.
Melissa was previously our Purchasing Manager and in 2018 chose to take a more customer focused role where she could utilise her extensive purchasing knowledge and her thirst for customer satisfaction!
After moving to Contego from a role buying groceries for an online supermarket in Australia, Melissa says she loves that her job brings fresh challenges every day.
She added: “Finding the perfect product for a customer’s exacting specifications is a very satisfying part of my role and I enjoy developing good working relationships through interacting with suppliers and customers daily.”
“Being part of a close knit team, who enjoy working together, is a great bonus of being at Contego and we all benefit from the fact that management and directors are open to change and willing to listen to new ideas.”
As well as enjoying working alongside the team, Melissa loves the peaceful Contego offices which are located in a great setting in the West Sussex countryside near to Hurstpierpoint.